Frequently Asked Questions

Q: How do tenants find my website?

A: When you are logged into your account click the "Suites" link on the left side and then click the "Website" tab and you will see a web link. This is the link to your live site (you will not see a web link until you have purchased a package). Copy this link and paste it into your online advertising. We recommend using free listing sites like Craigslist, Kijiji or other local online classifieds. You can use this link instead of providing your personal contact information in order to protect your privacy. We've kept the web link short so that it can also be used in traditional print ads.

Q: Do you come out to take photos of my unit?

A: In order to keep the cost of the service affordable we are unable to provide photography services at this time. When another apartment advertising company comes out to take photos of your suite keep in mind they own the rights to the photos they take, not you. When you take your own photos, you own the rights and can use them whenever and however you want. To help you take great photos we've provided a list of tips from pro photographers to help your apartment looks it's best and increase the response to your advertising.

Q: Do you provide lawn or window signs?

A: At the moment we do not provide any signage for street advertising. There are two main reasons for this, the first is to keep the cost of this service affordable and the second is to help you, the small landlord, protect your privacy by keeping your personal address private. A window or lawn sign also attracts people passing by who would then call or knock on our door which we found intrusive. However, if you're not bothered by this then we recommend putting up your own For Rent sign and include your web link on it.

Q: What kinds of photos should I include?

A: Of course you'll want to include all the usual photos of the major rooms in the unit but with space for 15 images you can afford to include a few interesting extras as well. Photos of important amenities both in the unit and in the neighbourhood will help you attract more interest in your unit and will paint a clear picture of what your offering to a prospective tenant. Here are a few suggestions:
  • Onsite laundry facilities
  • Images of the parking area
  • A view of the street
  • Photos of a yard, porch or the balcony view
  • Detail shots of interesting architectural features (great for older homes!)
  • Nearby grocery stores, farmers markets or produce shops
  • Nearby public transit
  • Parks, pools, skating rinks and other recreational facilities
  • Local libraries and schools
  • Restaurants, pubs, cafés, patios and other great hangouts
  • And anything else you can think of that is close-by and interesting

Q: There's a lot of space for text. What should I write about?

A: In the main headline and first paragraph you'll want to include the most important details about the unit such as; how many bedrooms, what the rent is, and what neighbourhood you're in. Use the rest of the space to tell apartment hunters a little bit about yourself, what you expect as a landlord and what kinds of features the unit has. By including information about yourself you're more likely to find a tenant who is like-minded. For example, if you go to great measures to make your unit as eco-freindly as possible let your potential tenants know about it - this way you can increase the number of applicants who share your values.

Use your Renting Made Easy website to set yourself apart from other landlords. What qualities about you and the unit are most outstanding? You may want to include testimonials from previous or current tenants.

When we used this process to find a new tenant, we took a photo of our dog and included a little information about him. Why? Because the entrance to our suite was in the back of the house where the dog would hang out in the yard and we wanted to ensure we didn't waste time showing the unit to people with bad allergies, a fear of dogs or another pet owner.

You may also want to include detailed information about your application process such as, what times you will be showing the unit, what kinds of information you will need from them and what forms of payment you accept for rent or damage deposit, etc.

Q: What kinds of questions should I include in the contact form?

A: Ensure that any questions you ask are in accordance with the human rights code for the area you are renting in. In most parts of Canada and the United States it is not acceptable to ask questions about gender, sexual orientation, religion, marital status or other similar family issues. Aside from this there are lots of other questions you can ask that will give you valuable information about the applicant. Here are a few suggestions:
  • Why are you leaving your current residence?
  • Please describe the things that are most important to you in an apartment.
  • Tell us a little bit about yourself.
  • Is there anything you want to know about the suite or neighbourhood?

Q: If I have multiple units in the same building or neighbourhood how do I copy the information from one website to another?

A: When you are logged in and are viewing your list of suites, select the button next to the one you want to copy and click the blue "copy" button below the list of suites. From here a window will pop up allowing you to pick which parts of the original site you want to copy.

Q: If I have multiple units available for rent how can a potential tenant see all of them?

A: For each of your suites include a sentence on the main page of each site letting viewers know about your other units available and add the web link to each website using the "link" button in the text edit area.